Shipping policy
hipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Destinations & Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| Americas (US, Canada, etc.) | 10–20 business days |
| Middle East | 10–18 business days |
| Europe (EU & UK) | 12–20 business days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Customs & Import Duties International orders may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the buyer and are not included in the order total. We are not responsible for delays caused by customs processing.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through your account at: https://account.sageandqi.com
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us through your account. We will do our best to assist you.